Support
Contact us تواصل معنا
Questions before buying, a missing download, or a refund request — we're happy to help in English or Arabic.
Emailtidydoors+souky@mail.grokbot.com
Best for everything. We reply within 1–2 business days (usually sooner).
Best for everything. We reply within 1–2 business days (usually sooner).
Orders & billingpaddle.net
Look up an order, get an invoice or request a refund directly from Paddle, our Merchant of Record.
Look up an order, get an invoice or request a refund directly from Paddle, our Merchant of Record.
Seller information
| Seller | Fouad Emad Souki, sole proprietor, trading as Souky Studio (brands: Kaak & Crayons and Souky Business Tools) |
|---|---|
| Location | Choueifat, Mount Lebanon, Lebanon, Lebanon |
| tidydoors+souky@mail.grokbot.com | |
| Payments | Paddle.com Market Ltd (Paddle.com) is the Merchant of Record for all orders. |
Complaints
If something isn't right, email us with your order number. We acknowledge every complaint within 2 business days and aim to resolve it within 7 days. If we can't resolve it, you can also contact Paddle via paddle.net.